Your call quality problem is not a voice problem
Complaints after a UC rollout arrive pointed at the phone system. The cause is usually a trust boundary, a queue or a routing change three hops away.
Writing
Unified communications and voice over IP, from the network engineer’s side. More on voice is under Voice.
Complaints after a UC rollout arrive pointed at the phone system. The cause is usually a trust boundary, a queue or a routing change three hops away.